Why did UW change from WebCT and BlackBoard to
Increasing licensing and support costs for the two existing
course management systems prompted UW-System to move to a single
product. Several CMS vendors responded to a UW-System RFP, with
Desire2Learn being chosen after a thorough investigation
and scoring process. The service is called "Learn@UW."
Who can I contact to get training
or initial help with Learn@UW?
Faculty and staff should contact their local instructional
technology support staff for assistance.
Who do I contact with help questions
once my course is running?
To seek technical support, report a software problem,
or request a feature, fill out the problem
reporting form. For immediate technical support, please call
the DoIT Help Desk at 608.264.HELP (4357) or access Help
Can students and faculty share files
with each other in Learn@UW?
Yes. The new system has a “DropBox”.
This tool allows students to submit files or assignments that only
the instructor has access to. Additional file-sharing capabilities
will be developed in later versions.
Can instructors give students PowerPoint
and Word documents using Learn@UW?
Yes. The “Content” tool can
deliver many file formats, such as Word, PowerPoint, Excel, as well
as audio and video clips. There is no need to save PowerPoint or
Word files as Web pages.
I already have a web site. Can I
use my existing web site in Learn@UW?
If your existing Web site is live on a Web server,
you can link to your site from within your course. You can also
upload your site directly into Learn@UW
quickly and easily.
How do I request a Learn@UW
Contact your local site administrator for information
on how to request a course.
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